SOLELY DIGITAL LTD
Terms of Engagement
Company Number: 15632769
Registered Office: 20 Wenlock Road, London, England, N1 7GU
This document sets out the terms under which Solely Digital Ltd (“we”, “us”, “our”) provides services to you (“you”, “your”). By signing up to Solely Digital, you agree to these terms.
1. Scope of Services
We provide a fully managed Making Tax Digital (MTD) compliance service for sole traders and landlords.
Our services include:
– Processing financial information you provide
– Preparing quarterly income and expense summaries
– Submitting quarterly updates to HMRC under MTD
Our service is strictly limited to MTD quarterly submissions.
We do NOT provide:
– Annual Self Assessment tax returns
– Tax advice or planning
– Bank reconciliations
– Verification or audit of your records
2. Your Responsibilities
It is your statutory responsibility to ensure that all information submitted to HMRC is complete and accurate.
You must:
– Provide complete and accurate information
– Upload all required documents on time
– Ensure all income is declared
You must provide:
– Sales invoices (if applicable), OR
– Bank statements (CSV format)
– Purchase invoices for expenses
We rely entirely on the information you provide.
3. Service Level Expectations
As best practice, you should upload your documents on a consistent basis throughout the year.
We recommend that all documents are uploaded monthly.
We may send periodic reminders, however responsibility for timely upload remains with you.
Failure to upload documents regularly may result in delays to your quarterly submissions or submissions based on incomplete information.
4. Submissions and Deadlines
We will submit your quarterly updates based on the information available at the time of submission.
If information is missing, late or incomplete, we reserve the right to:
– Submit based on available data, or
– Delay submission
We are not responsible for penalties arising from incomplete or late information.
5. HMRC Enquiries
We will deal with routine queries relating to submitted MTD updates.
Any HMRC enquiry, investigation or audit will be treated as additional work and subject to separate fees.
6. Fees and Payment
Our service is provided on a subscription basis:
– £39 per month (or as agreed)
– Paid monthly in advance
There is a one off ID verification fee of £2.00 paid on sign up at checkout.
Failure to pay may result in suspension or termination of services.
7. Use of Software
We use third-party software to deliver our service. You agree to upload documents using the systems provided and follow our instructions.
8. Data Protection
We process your data in accordance with UK data protection legislation.
Your data may be shared with HMRC or where required by law.
9. Anti-Money Laundering
We are required to comply with UK anti-money laundering legislation.
We may request identification documents and may report suspicious activity where required by law. We are not permitted to inform you if such a report is made.
10. Limitation of Liability
We are not responsible for errors or omissions in the information you provide.
Our liability is limited to the fees paid by you in the previous 12 months.
11. HMRC Penalties and Investigations
You acknowledge that:
– You are solely responsible for your tax affairs and compliance with HMRC requirements
– We rely entirely on the information you provide
We shall not be responsible for:
– Any penalties, fines or interest charged by HMRC
– Any HMRC enquiries, investigations or audits
– Any additional tax liabilities arising
– Any consequences of incomplete, inaccurate or late information provided by you
This applies whether:
– Information is missing or incorrect
– Documents are not uploaded on time
– Submissions are made based on incomplete records
Any assistance provided in relation to HMRC enquiries or investigations will be treated as additional work and may be subject to separate fees.
12. Complaints
If you have a complaint, please contact us at support@solelydigital.co.uk.
We will aim to acknowledge and resolve complaints promptly.
13. Termination
You may cancel your subscription at any time.
We may terminate services if payment is not received or required information is not provided.
14. Governing Law
These terms are governed by the laws of England and Wales.
15. Acceptance
By signing up to Solely Digital, you confirm that you understand and accept these terms and remain responsible for your tax affairs.