FAQs
Everything you need to know, all in one place. Browse our frequently asked questions for clear, straightforward answers about what we do and how we do it. If you need more details, our team is just a message away.
Tax and Submissions
Do I still need to complete a tax return?
Yes, you will still need to complete an annual tax return, but we will ensure your records are ready.
Do you calculate how much tax I owe?
We submit your income and expenses to HMRC. Your final tax position may depend on other income sources.
Do I need Solely Digital?
What counts as income?
Income means your total turnover before any expenses or deductions. This includes all amounts invoiced to customers or received into your bank account. For Landlords this will be the amount of rental income prior to any management agency automatic deductions.
How do I know if MTD affects me?
You can complete our quick online quiz to determine if MTD applies to you based on your income and circumstances.
Do I need to comply with Making Tax Digital?
If you are a sole trader or landlord earning above HMRC thresholds, you may need to comply with Making Tax Digital (MTD). Our service helps you stay compliant without needing to manage accounting software yourself.
How Solely Digital Works
What happens after I sign up?
We set up your account, send you instructions, and you can start uploading your documents straight away.
Do I need to do my own bookkeeping?
No. Solely Digital is a fully managed service. You only need to upload your documents — we do everything else.
What does Solely Digital actually do?
We handle your bookkeeping, prepare your records, and submit your quarterly updates to HMRC. You simply upload your documents — we take care of the rest.
Uploading Documents
Can I take photos of invoices?
Yes. You can simply take a photo using the AutoEntry mobile app and upload it instantly.
What documents do I need to upload?
You should upload your sales invoices (if you issue them), your purchase invoices for expenses, and your bank statement (CSV) if you do not invoice all income.
How do I send my documents?
You can upload documents using the AutoEntry app, via your web browser, or by forwarding them by email.
Income and Expenses
What if I don’t have a separate business bank account?
HMRC require evidence of income however it is recoded so personal statements will be required if there is no separate business bank account. Best practice is to open a dedicated business bank account and upload the income from there.
What if I don’t issue invoices?
If you do not issue invoices, you can upload your bank statements and we will use these to calculate your income. Bank statements will be required unless ALL the sales are invoiced.
What is a purchase invoice?
A purchase invoice is a document showing a business expense, such as fuel, tools, or supplies.
What is a sales invoice?
A sales invoice is a bill you issue to a customer for work or services you have provided.
Pricing
Can I cancel anytime?
Yes, you can cancel your subscription at any time.
Are there any hidden fees?
No. Our pricing is fixed and transparent. There are no hidden charges.
How much does Solely Digital cost?
Our service costs £39 per month, providing a complete MTD compliance solution.
Software and Access
Do I need to learn accounting software?
No. You only need to upload your documents — we handle all processing and submissions.
What software do you use?
We use AutoEntry for document capture and Sage for submitting your data to HMRC.